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Privacy Policy

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Privacy Policy

Effective Date: [17.02.2026]
Website: https://www.gomotors.in
Company Name: GoMotors


1. Introduction

This Privacy Policy describes how gomotors.in (“GoMotors”, “we”, “our”, or “us”) collects, uses, processes, stores, and protects personal information of users (“you”, “your”) in compliance with the:

  • Information Technology Act, 2000

  • IT Rules, 2011

  • Digital Personal Data Protection Act, 2023

By accessing or using gomotors.in, you consent to the practices described in this Privacy Policy.


2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you:

  • Register an account

  • List a vehicle for sale

  • Contact us

  • Submit enquiry forms

  • Subscribe to updates

Information may include:

  • Full name

  • Email address

  • Mobile number

  • Address / City

  • Vehicle details (make, model, price, images, RC details voluntarily submitted)

  • Business details (for dealers)

  • Any other information voluntarily provided


2.2 Sensitive Personal Data (If Applicable)

As per IT Rules, 2011, “Sensitive Personal Data or Information” includes:

  • Passwords

  • Financial information (if payments are processed)

We do not intentionally collect biometric data, health data, or other sensitive personal data unless required for legal compliance.


2.3 Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Date & time of access

  • Pages visited

  • Referring URLs


3. Lawful Purpose of Processing

We collect and process your personal data for lawful purposes including:

  • Providing vehicle listing services

  • Enabling buying and selling of vehicles

  • Customer support

  • Fraud prevention and verification

  • Compliance with legal obligations

  • Improving user experience

  • Marketing communications (with consent)


4. Consent

By using gomotors.in and submitting your information, you provide consent to the collection and use of your personal data for the purposes stated in this policy.

You may withdraw consent at any time by contacting us at:
📧 support@gomotors.in


5. Data Sharing & Disclosure

We may share information with:

  • Buyers and sellers (as necessary for transactions)

  • Service providers (hosting, payment gateways, analytics providers)

  • Government authorities when legally required

  • Law enforcement agencies under valid legal process

We do not sell personal data to third parties.


6. Data Retention

We retain personal information only for as long as necessary:

  • To provide services

  • To comply with legal obligations

  • To resolve disputes

  • To enforce agreements


7. Data Security

In compliance with Rule 8 of the IT Rules, 2011, we implement reasonable security practices and procedures including:

  • Secure servers

  • SSL encryption

  • Restricted access to personal data

  • Periodic security review

However, no system is completely secure and users share information at their own risk.


8. User Rights (Under Indian Law)

Under applicable Indian data protection laws, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of data

  • Withdraw consent

  • Grievance redressal

To exercise your rights, contact our Grievance Officer (details below).


9. Cookies Policy

We use cookies to:

  • Improve website functionality

  • Store user preferences

  • Analyze traffic patterns

Users can disable cookies through browser settings.


10. Third-Party Links

gomotors.in may contain links to third-party websites. We are not responsible for their privacy practices.


11. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.


12. Grievance Officer (As Required Under IT Act)

In accordance with the Information Technology Act, 2000 and applicable rules, the details of the Grievance Officer are:

Name: [Insert Name]
Email: support@gomotors.in
Response Time: Within 30 days

Users may contact the Grievance Officer for complaints, data correction, or concerns regarding personal data.


13. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.